Personal Data Protection Notice and Privacy Policy
Effective date: 21 August 2026 | Last reviewed: 21 August 2026 | Version: 1.0
This Privacy Policy and Personal Data Notice (the “Policy”) explains how Precena Strategic Partners Malaysia (the “Company,” “we,” “us,” or “our”), acting as a Data User, collects, uses, processes, discloses, transfers, and protects personal data when you access or use our websites, online platforms, and e-learning services (collectively, the “Services”).
By using the Website or Services, or by communicating with us, you acknowledge that you have read this Policy and explicitly consent to the processing of your Personal Data in accordance with this Policy.
1. Applicable Laws and Regional Disclosures
1.1 Malaysia PDPA We handle Personal Data in strict compliance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”) and maintain reasonable security arrangements to protect your data.
1.2 International Users We provide Services globally. If you access the Services from outside Malaysia, your personal data may be collected, used, and transferred internationally. Depending on your location, additional data protection laws may apply, including the EU GDPR, UK GDPR, and applicable U.S. state privacy laws.
2. Definitions
3.1 Information You Provide: Name, email address, phone number, National Registration Identity Card (NRIC), Passport, organization/company details, job title, billing information, login credentials, and learning-related submissions (e.g., course progress, assessments).
3.2 Payment Information: Handled by third-party payment service providers. We only receive limited information necessary for confirmation, invoicing, and fraud prevention.
3.3 Automatically Collected Information: IP address, browser type, device information, usage activity, session duration, and Cookies.
3.4 Information from Third Parties: Employer or organization administrators, payment providers, and analytics providers.
2.1 “Personal Data” means any information in respect of commercial transactions, which relates directly or indirectly to a Data Subject, who is identified or identifiable from that information, as defined under the PDPA.
2.2 “Sensitive Personal Data” includes any personal data consisting of information as to the physical or mental health or condition of a Data Subject, political opinions, religious beliefs, or the commission of any offence.
2.3 “Data Subject” means an individual whose Personal Data is processed.
2.4 “Data Processor” means any person or entity (other than an employee of the Data User) who processes Personal Data solely on behalf of the Data User/Data Controller.
2.5 “Data User” / “Data Controller” means a person or entity who either alone or jointly or in common with other persons processes any Personal Data or has control over or authorizes the processing of any Personal Data. (Note: Under the PDPA, the official legal term used is “Data User”, which performs the functions of a “Data Controller” under international laws such as the GDPR).
3. Personal Data We Collect
We process your Personal Data for the following purposes:
4.1 Providing, administrating, and managing your access to the Services and e-learning features.
4.2 Processing payments, billing, and subscription administration.
4.3 Providing customer support and responding to inquiries.
4.4 Improving Services, conducting analytics, and enhancing content.
4.5 Sending operational and security communications.
4.6 Marketing and promotions (subject to your consent).
4.7 Detecting fraud and ensuring system security.
4.8 Meeting legal, regulatory, and compliance obligations.
4. Purposes of Collection, Use, and Disclosure
5. Consent and Legal Bases
By providing your Personal Data, you hereby explicitly consent to our processing of your data for the purposes stated above. Where required under applicable international laws, we also process data based on the performance of a contract, legitimate business interests, and legal obligations.
6. Marketing Communications
We may send you marketing communications where permitted by law. Precena Strategic Partners can store and process the personal information submitted to provide you the content requested.
You may opt out or unsubscribe at any time by utilizing the “unsubscribe” link in our emails or contacting us.
7. Sharing and Disclosure of Personal Data
We may share personal data with:
7.1 Data Processors and Service Providers: Hosting providers, learning platforms, payment processors, and IT security services bound by contractual confidentiality and PDPA-compliant security obligations.
7.2 Legal Authorities: If required by law, court order, or regulatory authorities.
7.3 Business Transfers: In the event of a merger, acquisition, or sale of assets.
8. Cross-Border Transfers (Section 129 of the PDPA)
Because we operate globally, you hereby expressly consent to the transfer of your Personal Data to places outside of Malaysia where our service providers, cloud servers, or affiliates are located. We take reasonable steps to ensure such transfers offer comparable protection to the PDPA.
9. Data Retention
We retain Personal Data only as long as necessary to fulfill the purposes described in this Policy, or to comply with legal, tax, and accounting requirements.
10. Security Measures
We implement reasonable administrative, technical, and physical security measures designed to protect Personal Data against loss, misuse, modification, unauthorized or accidental access, or disclosure.
11. Children and Minors
The age of legal majority in Malaysia is 18 years. If you are under 18, you must obtain the consent of a parent or legal guardian before using our Services or providing Personal Data.
12. Sensitive Personal Data
We do not intentionally collect Sensitive Personal Data unless required for legitimate purposes and explicitly provided by you with explicit consent as mandated by the PDPA.
13. Your Rights under the PDPA Malaysia
Under the PDPA, subject to certain exemptions, you have the right to:
13.1 Request access to your Personal Data.
13.2 Request correction of inaccurate, incomplete, misleading, or outdated Personal Data.
13.3 Withdraw your consent to the processing of your Personal Data (which may affect our ability to provide Services to you).
13.4 Prevent processing for purposes of direct marketing.
14. Contact Us
For inquiries, requests, or to exercise your rights under the PDPA, please contact: Precena Strategic Partners Malaysia
Email: precena_my@precena.com
Office Number : +603 2774 4852
15. Changes to This Policy
By accessing the Services, I hereby declare that I have read, fully understood, and agree to the terms of the Privacy Policy Precena Strategic Partners Malaysia. I explicitly consent to the collection, use, processing, disclosure, and cross-border transfer of my Personal Data by the Company in accordance with the Malaysian Personal Data Protection Act 2012 and applicable laws.
We may update this Policy from time to time. Continued use of the Services post-update constitutes your acknowledgement and consent to the updated Policy.